Data Safety
At Fixlb, we prioritize the privacy and security of our users' data. Below, we outline how we handle your information to ensure your data remains safe and protected.
1. Data Collection
We collect the following data to provide the best possible service:
Personal Information: Name, email address, phone number, and location data, used for user identification, communication, and improving service accuracy.
Usage Data: Information about how you use the app, including interaction logs and preferences, to enhance user experience and improve functionality.
Device Information: Device type, operating system, and other technical information, used for troubleshooting and performance improvements.
2. Data Usage
Your data is used for:
Service Functionality: To provide core features of the Fixlb platform, such as connecting with repair professionals and scheduling appointments.
User Support: For providing assistance, troubleshooting, and improving user experience.
Personalization: Customizing your experience based on preferences and usage behavior.
3. Data Sharing
>
We may share your data under the following conditions:
Service Providers: Third-party companies or individuals who assist with services like payment processing, analytics, and customer support. These partners are bound by strict confidentiality agreements.
Legal Requirements: If required by law or legal processes, we may disclose user information to comply with governmental requests or protect the rights of Fixlb or others.
4. Data Security
We take robust measures to secure your data, including:
Encryption: All sensitive data is encrypted in transit and at rest to prevent unauthorized access.
Access Control: We limit access to your data to authorized personnel who need it to perform their job functions.
Regular Audits: We conduct regular security audits and vulnerability checks to ensure our systems are up to date.
5. User Rights
You have the right to:
Access Your Data: View the personal information we have collected about you.
Request Deletion: Request the deletion of your data from our systems.
Data Portability: Request a copy of your data in a machine-readable format.
6. Consent and Updates
By using the Fixlb app, you consent to our data safety practices. We may update this policy from time to time, and any changes will be reflected on this page. It is your responsibility to review the policy periodically.
Contact Us
If you have any questions or concerns regarding our data safety policies, feel free to contact us at contact@fixlb.com.